How does this system work?

The City would run fiber optic cables down the streets to every house, including running the lateral lines into your home. Once your phase is done and turned on, you will start getting guaranteed access to the internet. If you want increased bandwidth or a different package than the base service, you will be able to contract with a preferred internet service provider (ISP) and select a plan that meets your needs. The whole system is expected to take three years or less to install, with sections being turned on in phases along the way.

Show All Answers

1. What is LightHub Fiber?
2. What is this going to cost (me)?
3. What are the benefits?
4. Why is American Fork City considering this?
5. Didn’t the City try this before? Why will this be different?
6. How far along is the City at in this process?
7. How does this system work?
8. Is the City going to be an internet service provider (ISP)?
9. If the City isn’t going to be an ISP then who will be giving us the guaranteed minimum internet?
10. Will the City make a profit?
11. How does the City know that the information upon which the decision is being based is accurate?
12. Has the City vetted all options?
13. Who will be building the network?
14. Is it legal?
15. How will the system be managed on a go forward basis?
16. Has the model been tried elsewhere?
17. What are some examples of successful networks?
18. Are there other more pressing needs the City should take care of before deploying a fiber optic network?
19. How will putting in fiber infrastructure make ISPs who are already there more competitive?
20. Will there ever be a fee increase?
21. How do we know that the internet retail prices will not increase over time creating a deficit?
22. What will I get for my utility fee?
23. What if I can’t afford this?
24. Will this system be outdated in a year or two when new technology, like 5G, comes?
25. How is fiber a utility like water, sewer, roads, or power?
26. Do I really need a gigabit?
27. Can you really guarantee a gigabit of speed?
28. Don't we have sufficient bandwidth now?
29. Does this mean the City will tear up the streets again to put in Fiber?
30. How long will it take to build? What’s the timeline?
31. Will this be on the upcoming ballot?
32. What happens to citizens already committed to other ISP provider contracts?
33. 6. Will the City be able to run the network with the current staff?
34. What will happen to AF Connect?
35. Will the City need to run a line into my home?
36. What if I don’t want to participate in this? Can I opt-out?
37. What happens if I opt out but later want to get it?
38. Can my HOA stop delivery to my home?
39. Where can I learn more?