Rates
City Council recently approved a water rate realignment that adjusted rates depending on the user and usage. These adjustments are effective July 1, 2018 and are revenue neutral, meaning the city is not collecting any additional revenue with these changes. The purpose of the adjustments is to better align what people pay based on their usage. As part of the analysis the city looked at commercial, single-, and multi-family residential units. Users in the city who use less water will likely see their water rates reduce overall, while those who use more water may see an increase in rates.
Click here for City Council Resolution which includes the new rate schedules.
2012 Rate Study Documents
The following is an explanation of how your residential utility bill is calculated.
| Service | Monthly Base Rate | Usage |
|---|---|---|
| Water* | $16.17 |
0-3k gal -covered by base 3-6k gal -$3.52 per 1k gal 6-9k gal -$4.24 per 1k gal Over 9k -$4.96 per 1k gal |
| Water Agency Assessment | $6.50 | |
| Sewer | $35.55 | $1.40/thousand gallons based on the February read |
| Garbage | $10 or $6.65 (additional bins) | |
| Recycling | $6.00 | |
| Storm Drain | $6.00 | |
| Pressurized Irrigation | $21.68 (up to 9k sq ft) | More than 9k sq ft is billed at .00271 cents per sq ft |
*Culinary meter readings are done in February, May, August and November.
*Utility rates above are listed for 3/4 meter and smaller see above resolution for all other residential rates per meter size.
Contact Us
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Office Hours
Monday - Thursday
7 a.m. to 6 p.m.
Fridays
8 a.m. to 4 p.m. (closed from noon to 1 p.m. for lunch)
Customer Service & Utility Billing
51 E Main
American Fork, UT 84003
utilities@americanfork.gov
Phone: 801-763-3000
Fax: (801) 763-3033
Customer Service & Utility Supervisor:
Angie Katoa
Customer Service Representatives:
Kim Dominguez
Nancy Denning
Cindy McDonald
Hayleigh King
Water/Pressurized Irrigation On-Call
Phone: 801-404-1253(801)
Sewer On-Call
Phone: 801-404-7167
Storm Water On-Call
Phone: 801-404-7167
Staff Directory